To Cancel Your Booking

1. Click here to log onto the Online Reservation tab
2. Enter your WorldMark Owner number and password
3. Click on Account Information followed by Reservation History.
4. Select the booking you wish to cancel and click Yes, Cancel this Reservation.

You may cancel your reservation without penalty (or loss of Vacation Credits) in the following cases:

• If you cancel within the periods set out below; or
• If another WorldMark Owner books the period you have cancelled (if you cancelled after the date on your confirmation letter). Please call the Owner Services Centre after the date of your intended stay, to check if your Apartment was re-booked

• 30 days before use when you've booked 13 months to 61 days in advance.
• 10 days before use when you've booked 60 to 15 days in advance.
• 48 hours before use when you've booked 14 days to 48 hours in advance.

(WorldMark Owners who do not cancel within these noted timelines will forfeit the number of Vacation Credits. In the case of a Bonus Time booking, WorldMark Owners will be responsible for the Bonus Time fee for that use).

• No cancellations are permitted for bookings made less than 48 hours prior to use.
• Cancellation policies may vary at Associate Resorts.
• Emergency cancellations are considered on a case-by-case basis. Please provide appropriate documentation. For more information contact the Owner Service Centre.