Sometimes even the best-laid plans can be brought undone by a change in circumstances. That’s why WorldMark South Pacific Club makes amending or cancelling your booking just as easy as making it.

To Amend Your Booking

To amend a booking you need to cancel your old booking and re-book with your new details. Please note that in some circumstances a forty-eight hour waiting period between a cancellation and a new reservation will apply. Please refer to Guidelines & Regulations, Section 4.8 for further information.

1. Log onto www.worldmarksp.com and click on the “Online Reservation” tab.

2. Enter your WorldMark Owner number and password.

3. Click on 'Reservation History'.

4. Select the booking you wish to change and click 'Yes, Cancel this Reservation'.

5. Rebook your holiday using your new details by the usual online booking process. Not sure how? Follow the Online Booking steps found here.

Remember

• You can access, amend or cancel your holiday reservations online at www.worldmarksp.com or by phoning the Owner Services Centre. Please note that some cancellations may be subject to a fee.

• Emergency cancellations are considered on a case-by-case basis. Please provide appropriate documentation. For more information contact the Owner Service Centre.

To Cancel Your Booking

1. Log onto www.worldmarksp.com and click on the 'Online Reservation' tab

2. Enter your WorldMark Owner number and password

3. Click on 'Reservation History'.

4. Select the booking you wish to cancel and click 'Yes, Cancel this Reservation'.

You may cancel your reservation without penalty (or loss of Vacation Credits) in the following cases:

• If you cancel within the periods set out below; or

• If another WorldMark Owner books the period you have cancelled (if you cancelled after the date on your confirmation letter). Please call the Owner Services Centre after the date of your intended stay, to check if your apartment was re-booked.

To be fair to all WorldMark Owners, cancellations are subject to specific guidelines. For bookings made at WorldMark South Pacific Club resorts, WorldMark Owners may cancel:

• 30 days before use when you’ve booked 13 months to 61 days in advance.

• 10 days before use when you’ve booked 60 to 15 days in advance.

• 48 hours before use when you’ve booked 14 days to 48 hours in advance.

(WorldMark Owners who do not cancel within these noted timelines will forfeit the number of Vacation Credits. In the case of a Bonus Time booking, WorldMark Owners wil be responsible for the Bonus Time fee for that use).

• No cancellations are permitted for bookings made less than 48 hours prior to use.

• Cancellation policies may vary at Associate Resorts.